Shipping Policy

All orders will be processed within 48 hours. Most orders will deliver within 3-5 business days after they have been processed, but it could take up to 7-10 days for some destinations within the United States.

Please be aware that UPS and USPS sometimes have shipping delays that affect how long your delivery may take.

All orders will be shipped with a tracking number. Tracking numbers will be provided by email.

Orders placed with incorrect information that cause your order to not be delivered is your responsibility.

Sophia’s Spicy Treats is not responsible for orders that were lost by the shipping company or stolen after they were delivered.

Sophia’s Spicy Treats is not responsible for damages done by carriers. If your package has arrived damaged during shipping handling please submit a claim with USPS/UPS:

File a claim with USPS here: https://www.usps.com/help/claims.htm

File a claim with UPS here: https://www.ups.com/us/en/help-center/claims-support.page